Frequent question
Do you have any question?Content
What is FullCertified?
How is getting certified going to help my career?
Will you be adding more certifications in the future?
Is FullCertified free?
If I've already purchased a subscription and you add more content on the platform, will I gain access to that content for free?
Can I download the questions as a PDF from FullCertied?
Can I download cheat sheets for my certification exam preparation?
I've found an error in a question. What should I do?
I have a request/suggestion. How can I send it to you?
Exam Simulator
What is the Exam Simulator functionality?
How does the Exam Simulator work?
What are the different modes of the Exam Simulator?
Are the questions in both modes the same?
What does 'Shuffling' feature mean in the Exam Simulator?
Can I pause the Exam Simulator if I need a break?
Is the Exam Simulator on FullCertied free to use?
Completion Certificate
What is the Completion Certificate?
How do I access the Completion Certificate?
I've passed the exams in 'Practice mode', will I get the Completion Certificate?
Can I retake the exam if I don't pass on the first attempt?
Can I change the name on my Completion Certificate?
What if I want to change the name on my certificate again?
Payments
Do you offer discounts or free trials?
What payment methods do you offer?
What types of subscription plans are available?
Can I cancel my subscription?
Can I get a refund if I cancel my subscription?
Can I reactivate my subscription after canceling it?
Can I get a receipt for my purchase?
What if I can't find the 'Manage Billing' button or have trouble accessing my receipt?